COVID-19 Safety Plan
Business name: Publican House Brewery & Pub Date completed: November 24, 2020
Date distributed: November 25, 2020
1. How will you ensure all workers know how and are able to keep themselves safe from exposure to COVID-19?
- Ownership & Human Resources will be held responsible for keeping up with public health and workplace safety guidance for Covid-19. They will use a multitude of resources to keep ourselves informed, including online resources and working with Peterborough Public Health etc. We understand the COVID-19 pandemic is an evolving situation, we will refer to the Ontario government’s COVID-19 website for up-to-date information.
- All new information will be shared as soon as possible with the public and our workforce.
- All employees will be provided with frequent reminders and updates using our current internal communication systems:
- Brew Pub: Schedulefly/ HRdownloads/ word of mouth/ Health & Safety Board postings/ posters on main doors.
- Retail: Retail Dashboard/ HRdownloads/ word of mouth/ Health & Safety Board postings/ posters on main doors.
- Brewery: via email/ HRdownloads/ word of mouth/ Health & Safety Board postings/ posters on main doors.
- Human Resources is responsible for sending out, via email, our monthly EAP Newsletter. Our EAP program provided by fseap is there for our employees as a mental health support. The monthly newsletter email serves as a reminder of the resoucres they have at their fingertips. It provides all contact information regarding the program.
2. How will you screen for COVID-19?
- Department Supervisors will be responsible for screening employees, suppliers and visitors within their departments. Screening occurs either before or when the person arrives at the workplace at the beginning of their shift or visit. Employees have also been asked to screen themselves before arriving to the workplace everyday. Employees & supervsors have been provided with the Covid-19 Screening Tool for Workplaces, developed by the Ontario Ministry of Health, as shown below.
- If an employee, visitor or supplier does not pass the screening they will be told to:
- not enter the workplace, including any outdoor, or partially outdoor, workplaces
- to go home to self-isolate immediately
- to contact their health care provider or Telehealth Ontario (1-866-797-0000) to find out if they need a COVID-19 test and for further instructions
- Signage is posted on all employee entrances with the screening questions and instructions.
- Signage is posted on all public entrances instructing people with symptoms not to enter.
- Employees have been encouraged to self-monitor their own symptoms at all times and to use the online COVID-19 self-assessment tool.
- We are collecting names & contact information for all patrons entering the Brew Pub to assist with contract tracing.
3. How will you control the risk of transmission in your workplace?
- The most effective way to reduce the risk of COVID-19 transmission is to maintain physical distancing. With this said we have put up plexiglass barriers around our Retail counter and between our open kitchen and our dining room. We have removed tables and recreated our Brew Pub table floor plan to ensure proper distancing between guests. We have provided adequate spacing between tables to ensure patrons have space to pass by other tables. Directional markers have been installed on all floors in our Retail Store and throughout the Brew Pub to encourage one-way traffic.
- The number of patrons at a table is always limited to the current government mandate. This is currently 6 customers per table. Our Retail Store currently has a capacity of 3 customers at one time.
- All patrons, visitors, suppliers and employees are required to wear a mask when they enter our buildings. Employees have all been provided with 2 branded reusable face masks. We have a supply of non-medical face masks to provide anyone who enters without a face covering. Servers and any employees dealing with unmasked guests have been provided with eye protection.
- Our outdoor patio remains open, weather permitting. We are installing patio heaters to extend our patio season.
- We are keeping our doors open as much as possible in both the Retail Store & Brew Pub, weather permitting to enhance air flow.
- The public health recommendation is to clean high-touch surfaces at least twice a day. Our goal is to disinfect high-touch surfaces at least once an hour. High-touch surfaces include door handles, fridge handles, counter tops, debit terminals, table tops, POS terminals, bathrooms, etc. We aim to clean and disinfect shared items, such as our debit terminal, between each user.
- Reminders/ instructions to wash hands have been posted in all bathrooms open to the public and employees. Access to soap, water, paper towel and alcohol-based hand sanitizer is available in all bathrooms.
- Workers have been instructed to wash their hands as soon as they first enter the workplace.
4. What will you do if there is a potential case, or suspected exposure to, COVID-19 at your workplace?
These are the steps that we will take if one of our workers, visitors or suppliers has symptoms that may be related to COVID-19 or is diagnosed with COVID-19:
Step 1: Exclude symptomatic people from the workplace
If a worker calls in sick, informs us of symptoms or informs us they had close contact with someone with symptoms, we will have them take the self-assessment. We will ask the worker to follow any recommendations given by the tool, including being tested and self-isolating.
If anyone shows symptoms in the workplace, we will have them return home and self-isolate immediately. If the person is very ill, we will call 911 and let the operator know that they may have COVID-19.
We will ask the person to contact their doctor or Telehealth Ontario at Toll-free: 1-866-797- 0000 for further directions about testing and self-isolation.
Step 2: Contact public health
We will then contact Peterborough Public Health for guidance on what to do if someone develops symptoms at our workplace or we are told one of our workers has COVID-19. Public health will provide instructions and do contact tracing if needed.
To support contact tracing, we have the following information on hand to determine who has been in close interation with an infected worker. This information is as follows:
- Schedule and hours worked for all employees
- Approximate length of time in contact with an employee (video surveillance)
- Full names of all employees and all dine-in patrons at the Brew Pub.
- Contact phone numbers of all employees and Brew Pub patrons.
- Home addresses for employees. Name of supplier businesses.
Step 3: Follow public health direction
Our local public health unit may require that:
- other workers who were exposed are notified and sent home to self-isolate, self- monitor and report any possible COVID-19 symptoms
- the workplace be shut down while the affected workplace or area and equipment are disinfected
- other public health measures are implemented
We will disinfect surfaces that may have been touched by the ill person as soon as possible. We will follow Public Health Ontario’s COVID-19 fact sheet about cleaning and disinfection for public settings.
Self-isolation and return-to-work
Specific direction for each situation is provided by our local public health unit based on provincial guidance on the management of cases and contacts of COVID-19. We will follow the public health direction.
Workers should self-isolate if they either:
- have symptoms
- had close contact with an individual with symptoms or a confirmed diagnosis
- have travelled outside of Canada
Close contacts may include people who have spent time less than two metres away from the infected person in the same room, workspace, or area without barriers or protective equipment and people living in the same home.
- A worker who had close contact with someone known to have COVID-19 should self- isolate for 14 days. If they do not develop symptoms, they may usually return to work and other activities 14 days after their last contact with the case.
- A worker with COVID-19 symptoms should self-isolate for at least 10 days from when the symptoms started.
- If a worker who has symptoms receives a negative COVID-19 test result, they may usually return to work before 10 days if they do not have a fever and their symptoms are getting better.
Some symptomatic workers may need to self-isolate for longer based on the advice of public health or their health care provider.
These timelines for self-isolation include time spent waiting for COVID-19 test results.
Step 4: Inform any workers who may have been exposed
We will let workers know if they may have been exposed in the workplace.
We will give all workers information about the date and time of the potential exposure and where it took place. We will not give out any information that might identify the infectious person.
We will not undertake contact tracing activities unless asked to do so by our local public health unit.
Step 5: Report to Ministry of Labour, Training and Skills Development
If we are advised that one of your workers has tested positive for COVID-19 due to exposure at the workplace, or that a claim has been filed with the Workplace Safety and Insurance Board (WSIB), we must give notice in writing within four days to:
- the Ministry of Labour, Training and Skills Development
- the workplace’s joint health and safety committee or health and safety representative
Additionally, we must report any occupationally acquired illnesses to the WSIB within three days of receiving notification of the illness.
We do not need to determine where a case was acquired. If it’s reported to us as an occupational illness, we must report the case.
Peterborough Public Health:
185 King Street, Peterborough, ON K9J 2R8 Phone: 705-743-1000
Toll Free: 1-877-743-0101
Email firstname.lastname@example.org for ALL COVID-19 related inquiries
5. How will you manage any new risks caused by changes to the way you operate your business?
- New products used for disinfecting: SDS sheets have been obtained for all new products. Gloves are provided for use. Staff have been trained on how to use new products.
- Short staffed due to employees self-isolating: Management/ ownership are to fill in when we are short staffed due to self-isolation.
- Stress & Change: Our EAP program provided by fseap is there for our employees as a mental health support. The monthly newsletter email serves as a reminder of the resoucres they have at their fingertips. It provides all contact information regarding the program.
6. How will you make sure your plan is working?
- Our Brew Pub Co-Owner, Katie Watt and our Retail & Human Resources Manager, Bailey Brown are responsible for taking charge of Covid-related issues, including training of supervisors and employees, to ensure compliance with all protocols. These two parties will meet weekly to ensure the effectiveness of the following plan.
- Our Joint Health & Safety Committee are consulted with every 3 months to ensure the effectiveness of our plan and Covid-19 related protocols.
- All changes in plans or processes will be communicated via email, schedulefly and the Retail Dashboard.
Face Covering Policy
Publican House Brewery & Pub is committed to the health and safety of its customers, patrons, employees and visitors and as such has created this policy implementing the mandatory use of face coverings within our establishment.
- Publican House will require persons1 who enter or remain in the indoor public space of Publican House to wear a face covering2that covers the nose, mouth, and
- Best efforts shall be made to ensure that persons entering are wearing a face covering. The face covering must be worn inside Publican House at all times, unless it is reasonably required to temporarily remove the face covering for services provided by Publican House (such as eating or drinking).
- A person shall be exempt from wearing a face covering in Publican House if:
a. The person is a child under the age of two years; or is a child under the age of five years either chronologically or developmentally and he or she refuses to wear a face covering and cannot be persuaded to do so by their caregiver;
b. The person is incapacitated and unable to remove their face covering without assistance;
c. For any other medical reason, the person cannot safely wear a face covering such as, but not limited to, respiratory disease, cognitive difficulties or difficulties in hearing or processing information.
d. For any religious reason, the person cannot wear a face covering.
1 A person means any customer, patron, employee or visitor, who enters the establishment.
2 A face covering means a non-medical mask or other face covering such as a bandana, a scarf or cloth (including hijab and niqab) that covers the nose, mouth and chin that provides a barrier that limits community transmission. Face shields (clear plastic coverings to protect the eyes and possibly the lower part of the face) are not an acceptable alternative to a face covering for the purpose of these instructions (as they are less supported by research regarding their effectiveness). However, they may be used by individuals in addition to a face covering for added protection; in addition, anyone exempted in this instruction from using a face covering may, but are not required to, use a face shield for added protection.
- No person shall be required to provide proof of any of the exemptions set out in #3 of the
- Visible signage indicating that face coverings are required inside Publican House will be posted at all entrances and
- Alcohol-based hand sanitizer of 60% or more will be available at all entrances and exits of the establishment, for use of all persons entering or
- All employees will receive training on the policy, learn how to respond to anyone who arrives without a face covering or removes their face covering while inside Publican House, and learn where within Publican House employees are allowed to remove their face
Publican House Brewery & Pub will provide appropriate masks to employees and will post signs at all entrances informing members of the public about requirements and exemptions for wearing masks, in addition to any other safety measures.
Publican House Brewery & Pub will train all employees on proper procedures for wearing masks:
- Before putting on your facial covering, wash your hands with soap and water for at least 20 seconds or use alcohol-based hand sanitizer.
- Secure the elastic loops of the facial covering around your ears. If your facial covering has strings, tie them securely behind your
- Cover your mouth and nose with the facial covering and make sure there are no gaps between your face and the facial
- Do not touch the front of the facial covering while you wear it. Wash your hands with soap and water for at least 20 seconds or use alcohol-based hand sanitizer if you accidentally touch your facial covering.
- Conduct hand washing and/or sanitizing prior to removing the facial covering, and again once the facial covering is
Publican House Brewery & Pub will train all employees on the policy including how to respond to the various circumstances:
- Customer arrived without a facial covering because they forgot or don’t have one
- Customer who is exempt from wearing a facial covering
- Customer wanting more information about the policy
- Customer who becomes aggressive about the new requirement
- Customer wanting information about the importance of wearing a facial covering or the science on the use of facial coverings
- Customer asking about the availability of alcohol-based hand sanitizer (at least 60% alcohol concentration)
- Customer who removes the face covering for any other purpose than eating or drinking, prior to exiting the premise
Publican House Brewery & Pub will:
- Have masks available at public entrances to customers, suppliers, contractors, vendors, or visitors who arrive without one. Publican House will not be charging for these masks for the first 2-week period that this policy is in effect (Beginning August 1, 2020). After 2 weeks has passed, Publican House will evaluate the demand and cost associated with supplying masks to the public free or charge;
- Make available to employees and the public alcohol-based hand sanitizer in the recommended concentration (at least 60%);
- Not require members of the public to prove they are exempt from requirements to wear a mask;
- Offer a copy of this policy to customers who request it, along with information about any applicable act, regulation, bylaw, or order;
- Provide information about the importance of wearing a mask or the science on the use of masks to customers or employees who request it;
- Deny entry to any customer or third party who becomes aggressive about the new
Employees must wear masks when:
- Offering goods and services to the public or in any area that is accessible to the public, including publicly accessible washrooms. *
- Within eye sight of
- Within 6ft of another
- Working with open food or
- If an employee works behind or within a physical barrier or in an area that is not designed for public access, a face covering is not needed, provided that physical distancing of at least 6ft is maintained from other employees within that
Publican House Brewery & Pub employees must behave respectfully towards all customers and not request that members of the public prove they are exempt from requirements to wear a mask. Not all exemptions are immediately visible, and employees should not make assumptions about whether a customer is exempt or not.
- This policy will take effect on August 1, 2020 at 12:01am.
Frequently Asked Questions
Will I be required to wear a face covering when visiting Publican House?
Face coverings are required by all patrons visiting our Brew Pub or Retail Store. Face covering are required by patrons visiting our Brew Pub when they are NOT seated at a table (i.e. standing up to pay, using the washroom or to exit through the building.)
Are employees at Publican House required to wear a face covering?
Employees who work behind our Plexiglas barriers or in an area not designed for public access will not be required to wear a face covering. All employees working with the public and whom are not working behind a physical barrier or who are working with open food or beverages (servers, bartenders, hosts, line cooks etc.) will be required to wear a mask. As a server or host, physical distancing at all times is not possible, so masks must be worn.
What if I forget to bring my face covering?
Publican House will have face masks available free of charge for the public for the first 2-week period that this policy is in effect. After 2 weeks has passed, Publican House will evaluate the demand and cost associated with supplying masks to the public free or charge. Publican House reserves the right to charge for masks.
Where can I access a copy of Publican House’s Face Covering Policy?
A physical copy of Publican House’s Face Covering Policy will be available at the front counter of our Retail Store and at the Host Stand in the Brew Pub. Our Face Covering Policy is also posted on our website.
Can I visit other patrons at another table, as long as I am wearing my face covering?
No, we ask that you respect our policies and remain at your assigned table while dining at Publican House. Wearing a mask is not an alternative to all the public health measures that are currently in place: physical distancing, staying home if you are sick, washing your hands, not touching your face and cleaning commonly touched surfaces. It remains important that you follow our guidelines and signs to maintain a 6ft physical distance.
How does a face covering work?
COVID-19 is a new virus and we are continuing to learn more about the virus, how it affects people and how it is spread. Evidence is showing that wearing a mask or face covering, together with staying home when sick, physical distancing, washing hands thoroughly and frequently, and covering coughs and sneezes is one of the best ways to prevent the spread of the virus.
Why recommend face coverings now?
As more businesses and public spaces open and people increase their contacts, the risk of an outbreak is ever-present. Increasing scientific evidence supports wearing a face covering, along with continued hand washing, physical distancing and staying home if sick, as some of the best public health measures to protect us from the virus. Although we have seen a decline in the number of COVID-19 cases in Ontario, we want to be sure we continue to see a decrease as we move towards the reopening of more businesses within the province. This is even more true as we enter Stage 3 of Ontario’s reopening plan. The use of non-medical masks or face coverings in public places, will help to protect all of us.
What is the science/proof that mandatory masks work?
COVID-19 is a new virus and we are continuing to learn more about the virus, how it affects people and how it is spread. Evidence is showing that wearing a mask, together with staying home when sick, physical distancing, washing hands thoroughly and frequently, and covering coughs and sneezes is one of the best ways to prevent the spread of the virus.
Here is a paper from Public Health Ontario on the scientific evidence known at this point about masks. (www.publichealthontario.ca/-
I thought Peterborough didn’t have any active cases. Why should I bother wearing a face covering?
As of today (July 29, 2020), there are no “identified” active cases of COVID-19 in the Peterborough region, but there are still COVID-19 cases in many areas in Ontario. With the Stage 3 reopening in many parts of Ontario, our residents are starting to travel outside of our local area for shopping and tourism
activities. Additionally, we are seeing an increase in tourists from other areas coming to explore our beautiful Kawarthas. With the increase in live, learn, work, and play activities, we need to be constantly vigilant and use all possible public health measures to protect ourselves, our family, and our communities.
Is there an end date for this policy?
The Directive will remain in effect until further notice from Peterborough Public Health. At this time, there is no specific end date for public health measures related to COVID-19 as control measures are dependent on the progression of the pandemic.
I am wearing a plastic face shield, is this okay?
When you wear a plastic shield, you do not have a snug fit around your nose, chin, and mouth. A face shield may provide extra precaution for the wearer against droplets from another person, but serve as a form of eye protection, rather than a face covering. Droplets can still be inhaled around the shield. Respiratory droplets from the wearer can also escape around the sides of the face shield, which provides less protection to others. If you choose to wear a face shield, you should do it in combination with a cloth face covering. (Think about it like a car that has seatbelts AND airbags – both work together to protect the occupants of the car.)
Is my child required to wear a face covering?
Children can be symptomatic (showing symptoms) or asymptomatic (without symptoms) carriers of COVID-19. Children over the age of 2 should wear a face covering to protect those around them if it is difficult to maintain a distance of 6ft.
Face coverings are not recommended for children under 2 years of age or wherever one cannot be worn safely. Once a face covering is in place, children should not touch the face covering, as doing so will increase their risk of contamination. If you believe your child can understand and follow the proper etiquette for wearing a face covering, encourage your child to wear one.
You can encourage your child by:
- Talking with your child
- Explain why they need to wear a face covering
- Listen to their feelings and concerns
- Choose a face covering with your child
- If you are able to, include your child in selecting it
- Include in play
- Have a face covering available in their home environment so they can explore and play with them
- Remember – You are the role model, so wear your face covering
How do I use a face covering properly?
Safely Putting ON a Face Covering
- Wash your hands*
- Put on the face covering, adjust it to face (cover nose and mouth)
- Avoid touching the inside of the face covering
- Do not share it with others
- If it gets slightly wet or dirty, change your face covering for a new one.
Safely Taking OFF a Face Covering
- Wash or sanitize your hands*
- Place it into lined garbage bin (if disposable)
- Wash your hands
*Wash or sanitize your hands before putting the face covering on, before touching it or adjusting it, before taking it off and after taking it off.
What do I do if I see someone without a face covering while visiting Publican House?
Please be respectful as some individuals may be exempt from wearing a face covering. If you have concerns about another patron not wearing a face covering, please direct your concern to one of our employees.
Do I need to show proof of exemption?
No one is required to provide proof of exemption from wearing a face covering.
Who is exempt from wearing a face covering?
- A child under the age of two years; or a child under the age of five years either chronologically or developmentally and he or she refuses to wear a face covering and cannot be persuaded to do so by their caregiver;
- A person incapacitated and unable to remove their face covering without assistance;
- Any person who is wearing a face covering that would inhibit the person’s ability to breathe such as, but not limited to, during athletic, fitness or physical activity or any activity that would preclude its use (such as swimming);
- Any person who cannot safely wear a face covering because of medical reasons, such as, but not limited to, respiratory disease, cognitive difficulties or difficulties in hearing or processing
- For any religious reason, the person cannot wear a face covering